Watch Repair & Inventory Management System

Transform your watch repair business seamlessly

A comprehensive watch repair and inventory management software that eliminates parts shortages, tracks repair progress with detailed logs, and handles invoicing instantly. Ideal for small watch repair shops seeking efficiency and growth.

Trusted by watch repair services worldwide
Modern watch repair platform dashboard preview

The Core Problem

Watch repair businesses face delays from parts shortages, overstock or waste from manual inventory tracking, and client disputes over heirloom repairs due to poor documentation. Technicians struggle with complex disassembly errors and unclear job specs, risking damage to high-value pieces. Managers waste hours on scheduling and stock oversight. This system centralizes inventory management, job tracking, and client communication, reducing shortages, ensuring repair accuracy with checklists, and boosting client trust with detailed logs—saving time, minimizing errors, and meeting demand for sustainable luxury repairs for shops handling various job volumes.

  • Parts shortages causing repair delays
  • Manual inventory leading to overstock or waste
  • Client disputes from inadequate documentation
  • Errors in complex disassembly and job specifications

Outcome

A self-hosted platform that automates inventory, tracks repairs, and enhances communication for improved efficiency and client satisfaction in watch repair businesses.

Designed for Every Role

Manager/Admin

Oversees inventory, assigns repairs, generates reports, and manages client interactions.

Technician/Watchmaker

Performs repairs, logs progress, and updates inventory with limited access.

Client (Portal)

Requests services, tracks repair progress, and pays bills via a self-service portal.

Manager Dashboard

Gain real-time oversight with intuitive widgets designed for non-technical users to monitor and manage watch repair operations effectively.

  • Job Overview: Queue by status (e.g., In Progress, Completed, Overdue), filterable by type (service, restoration), color-coded (red=overdue)
  • Inventory Health: Stock levels with scores based on availability and low alerts
  • Schedule View: Technician availability and job due dates
  • Photo Log: Disassembly/assembly photo feeds for quick review
  • Analytics Widget: Revenue by service type, part usage trends, and turnaround times
  • Messaging Hub: Communication threads with Technicians and Clients
Watch repair manager dashboard preview

Standard Plan

Core watch repair and inventory management features for job tracking, inventory control, and client communication efficiency.

Client & Watch Profiles

Included

Maintains client and watch details for accurate tracking and personalized service.

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Repair Job Creation

Included

Initiates and estimates repair jobs with client approval for smooth processing.

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Technician Assignment

Included

Assigns repairs based on technician skills for optimal quality and workload balance.

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Parts Inventory

Included

Tracks watch components manually to maintain stock levels and avoid shortages.

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Repair Checklist

Included

Guides repair processes step-by-step for consistency and error prevention.

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Photo & Video Evidence

Included

Captures timestamped documentation during repairs for transparency and dispute resolution.

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Progress Tracking

Included

Updates job status in real-time for enhanced transparency and client satisfaction.

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Certification & Invoicing

Included

Generates certified invoices upon completion for authenticity and efficient billing.

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Dispute Logging

Included

Manages client complaints with evidence review for quick resolutions.

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Maintenance Reports

Included

Tracks part usage and job statistics for informed decision-making.

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Reminder System

Included

Alerts for due services based on watch history to encourage repeat business.

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Activity Audit Trail

Included

Logs all system actions with timestamps for traceability and error reduction.

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Supplier Integration

Included

Manages parts procurement with purchase orders for efficient restocking.

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Client Portal Access

Included

Provides self-service options for clients to view history and book services.

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Overdue Alerts

Included

Flags delayed jobs for prompt follow-up and resolution.

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Only $99/one-time payment only

Unlock the complete base platform for your entire team.

  • Unlimited jobs
  • Email notifications + ICS
  • Role-based access
  • Client portal

Add advanced capabilities anytime with add-ons.

All Add-ons

Extend the platform with advanced automation and insights.

Automated Follow-Up Campaigns

$25

Re-engage clients with timed email campaigns for service reminders.

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Advanced Analytics Dashboard

$28

Gain deep insights into revenue, client demographics, and repair performance.

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Multi-Language Support

$22

Translate the portal for international clients.

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Payment Gateway Integration

$24

Enable seamless online payments for repair invoices.

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Progress Goal Setting

$20

Set and track repair milestones for targeted completions.

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Resource Version Control

$21

Manage revisions of repair guides and documents.

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Technician Performance Tracking

$23

Monitor technician efficiency with repair and feedback metrics.

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Job Attendance Tracking

$20

Log job attendance and flag absences for follow-ups.

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Custom Repair Templates

$22

Create reusable repair plan templates for jobs.

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Client Communication Log

$20

Track all technician-client interactions in one place.

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Repair Recording Access

$25

Upload and share repair recordings for review.

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Automated Progress Alerts

$21

Notify on milestone achievements with configurable thresholds.

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WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

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WhatsApp Media Notification Addon

$25

Send images and media through WhatsApp notifications.

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Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

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Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

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Quick Comparison

Standard Plan

Complete base platform for daily operations

$99
  • Client & Watch Profiles
  • Repair Job Creation
  • Technician Assignment
  • Parts Inventory
  • Repair Checklist
  • Photo & Video Evidence
  • Progress Tracking
  • Certification & Invoicing

Custom Add-ons

Pick-and-choose advanced capabilities

$20-35 each
  • Automated Follow-Up Campaigns
  • Advanced Analytics Dashboard
  • Multi-Language Support
  • Payment Gateway Integration
  • Progress Goal Setting
  • Resource Version Control
  • Technician Performance Tracking
  • Job Attendance Tracking

What Watch Repair Services Are Saying

“Inventory shortages are eliminated, and repair tracking has never been smoother.”

— Alex, Watch Repair Shop Owner

“Job assignments and reports are streamlined, saving us significant time every week.”

— Maria, Manager

“Detailed checklists and photo logs help me ensure precision in every repair.”

— Sarah, Technician

Ready to elevate your watch repair service?

Start with the Standard Plan and customize with add-ons for optimal efficiency.