Shoe Cobbler Repair Order System

Transform your shoe repair business seamlessly

A comprehensive shoe repair management software that eliminates order chaos, tracks repair progress with detailed logs, and handles payments instantly. Ideal for small cobbler shops seeking efficiency and growth in order tracking and inventory management.

Trusted by shoe repair services worldwide

Modern shoe cobbler repair order system dashboard preview

The Core Problem

Shoe cobblers lose revenue and client loyalty due to manual order tracking errors leading to lost repairs, inventory mismatches for soles, dyes, or threads causing delays and overstock, and inefficient scheduling resulting in rush job bottlenecks or missed pickups. Staff encounter unclear instructions leading to mistakes like mismatched colors or poor stitching, increasing rework, while managers spend excessive time on callbacks and disputes. This system centralizes order tracking, inventory alerts, and client notifications, reducing errors, optimizing stock to minimize waste, and accelerating turnaround times—enhancing repeat business, ensuring compliance with detailed logs, and saving time for shops handling 20-100 repairs weekly, essential for sustainable repair services in an eco-conscious market.

Manual order tracking errors and lost repairs
Inventory mismatches causing delays and overstock
Inefficient scheduling and rush job bottlenecks
Unclear instructions leading to repair mistakes

Outcome

A self-hosted shoe repair management software that automates tracking, alerts for inventory, and simplifies scheduling for better client retention and operational efficiency.

Designed for Every Role

Manager/Admin

Oversees orders, inventory, finances, and reports; manages staff and client interactions.

Staff/Apprentice

Processes repairs, updates statuses, and logs proofs with limited access.

Client (Portal)

Submits requests, tracks order status, and pays via a self-service portal.

Manager Dashboard

Gain real-time oversight with intuitive widgets designed for non-technical users to monitor and manage shoe repair operations effectively.

Order overview grid showing jobs by status like In Progress, Ready, or Delayed, with filters and color-coding
Inventory tracker with low stock alerts for essentials like soles and dyes
Schedule view for upcoming repairs and pickups, highlighting rush jobs
Photo feed displaying before and after repair images for easy review
Analytics widget tracking trends in turnaround times and material usage
Messaging hub for seamless staff-client communications

Standard Plan

Core shoe repair management software features for order tracking, inventory management, and operational efficiency.

Client & Item Profiles

Included

Maintain detailed profiles for clients and their repair items including contacts, preferences, and item specifics.

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Repair Order Creation

Included

Log new repair orders with cost and time estimates based on item type and damage.

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Scheduling & Assignment

Included

Schedule repairs and assign staff based on availability and skills to avoid conflicts.

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Inventory Management

Included

Track materials like soles and dyes with low stock alerts to prevent delays.

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Repair Checklist

Included

Guide staff through predefined repair steps with markable checklists for consistency.

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Photo Evidence Capture

Included

Document repairs with timestamped before and after photos for quality proof.

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Progress Updates

Included

Track and notify on order status changes from in progress to ready.

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Invoicing & Payments

Included

Generate invoices upon completion with details and handle payment tracking.

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Dispute Resolution

Included

Log and resolve client complaints with access to photos and order logs.

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Performance Reports

Included

Generate shop metrics reports on turnaround times and material costs for insights.

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Reminder System

Included

Send automated alerts for ready pickups or due repairs to clients.

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Activity Log

Included

Track all actions with timestamps for accountability and audits.

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Material Usage Tracking

Included

Log materials used per repair and link to inventory for accurate tracking.

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Estimate Generation

Included

Provide repair estimates based on item profiles and damage inputs.

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Client History View

Included

Track past repairs for clients to reference in new orders.

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Only $99/one-time payment only

Unlock the complete base platform for your entire team.

Unlimited orders
Email notifications
Role-based access
Client portal

Add advanced capabilities anytime with add-ons.

Featured Add-ons

Premium communication and integration features to enhance client engagement.

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WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

WhatsApp Media Notification Addon

$25/mo

Send images and media through WhatsApp notifications.

Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

All Add-ons

Extend the platform with advanced automation and insights.

Geotagged Pickups

$25

Verify delivery locations with GPS tagging for proof.

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Branded Invoices

$28

Customize invoices with shop logos and colors for professional presentation.

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Escalation Engine

$22

Automatically escalate delayed orders to managers for quick resolution.

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Bulk Import

$24

Import multiple orders via CSV files for efficient data entry.

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Multi-Location Hierarchy

$20

Manage orders across multiple shop locations with aggregated dashboards.

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Trend Analytics

$21

Analyze repair trends with charts and exportable reports.

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Auto-Report Delivery

$23

Schedule automated report sends to clients for regular updates.

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Custom Templates

$20

Create reusable checklists for standardized repair processes.

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Workload Balancer

$22

Auto-assign tasks to staff based on availability and skills.

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Notification Rules

$20

Customize alerts by role for tailored communications.

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Digital Signatures

$25

Enable electronic signatures on estimates for paperless approvals.

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Custom Fields

$21

Add specific fields to profiles or orders for unique data capture.

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Feedback Module

$21

Collect post-repair surveys to aggregate client ratings.

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Priority Flags

$20

Mark urgent orders for prioritized scheduling and assignment.

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Loyalty Program

$25

Reward repeat clients with points redeemable for discounts.

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Material Supplier Integration

$23

Link to supplier catalogs for generating material orders.

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Repair Type Analytics

$22

Analyze common repair types with trend reports.

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Custom Workflow Automation

$24

Automate order flows based on repair types for efficiency.

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Follow-up Messaging Addon

$25

Automate nudges for inactive clients or overdue pickups via messaging.

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Media Attachment for Follow-ups

$25

Add photos to follow-up messages for visual reminders.

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WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

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WhatsApp Media Notification Addon

$25

Send images and media through WhatsApp notifications.

Explore →

Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

Explore →

Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

Explore →

Quick Comparison

Standard Plan

Complete base platform for daily operations

$99

Client & Item Profiles
Repair Order Creation
Scheduling & Assignment
Inventory Management
Repair Checklist
Photo Evidence Capture
Progress Updates
Invoicing & Payments

Custom Add-ons

Pick-and-choose advanced capabilities

$20-35 each

Geotagged Pickups
Branded Invoices
Escalation Engine
Bulk Import
Multi-Location Hierarchy
Trend Analytics
Auto-Report Delivery
Custom Templates

What Shoe Repair Services Are Saying

“Order tracking errors are gone, and inventory management has never been easier.”

— Alex, Cobbler Shop Owner

“Repair assignments and updates are streamlined, saving us hours every week.”

— Maria, Staff Member

“Tracking my shoe repairs is simple with the portal and notifications.”

— Sarah, Client

Ready to elevate your shoe repair service?

Start with the Standard Plan and customize with add-ons for optimal efficiency.