At Anunzio Software Market, owned by Anunzio International FZC, we strictly enforce a no refund policy. Once you complete a purchase, all sales are final. We do not provide refunds for any product or service unless Anunzio International FZC explicitly authorizes it under specific conditions. This policy ensures clarity and consistency in our transactions, helping to maintain trust and integrity with our valued customers.
Refunds Will Only Be Processed Under the Following Condition:
Late Delivery: If we deliver your purchased item later than 15 working days from the purchase date, we may process a refund. We will approve the refund after verification. Once confirmed, we will communicate the decision to you through our official email at [email protected] or via WhatsApp at +971-58-551-5742.
Please note that while some product descriptions specify a delivery timeframe of 24 or 48 hours, delays may occasionally occur. Thus, the maximum delivery timeframe is 15 working days. We will issue refunds only if this 15-day period is exceeded. We will not process refunds for delays that fall within this 15-day timeframe.
No Refunds for Any Other Reasons:
We will not provide refunds for any reasons other than late delivery exceeding 15 working days. This includes cases where delivery takes longer than the initially indicated 24 or 48 hours but remains within the maximum 15-day period.
By completing a purchase, you agree to these terms regarding refunds and delivery timeframes. We encourage you to review the product descriptions and terms carefully before making a purchase to understand your rights and obligations.
For more information, please read our Privacy Policy and our Contact Us page if you have any questions.
If you need assistance or have any questions about this Refund Policy, please contact us at [email protected] or +971-58-551-5742 on WhatsApp. We are here to help you and ensure you have a positive experience with our services.