Plumber Service Business Management

Run your plumbing business like a pro

A self-hosted, web-based platform streamlining plumbing job booking, dispatch, status updates, and sign-offs. Prevent lost jobs, recover margins, eliminate disputes, and save 15 hours weekly.

Trusted by modern plumbing businesses
Modern, efficient product-inspired hero visual for plumbing management software

The Core Problem

Small plumbing businesses handling 25–35 jobs per week often rely on phone calls, texts, and spreadsheets, leading to double-scheduled pipe repairs that cost $200–$500 daily in losses. Untracked plumbing parts like $150 valves erode 15% of margins, while missing proof results in $300 claims over unfixed leaks. Owners spend 10–15 hours weekly chasing updates or resolving conflicts, such as when a dispatcher misses a pipe repair assignment, delaying a $350 job and losing a repeat client. Plumbers deal with unclear job details, manual text updates, and no easy way to log fittings or confirm leak fixes, causing errors like wrong pipe sizes and 2–3 hours of rework per job. Customers face slow bookings for leak repairs, unclear statuses, and quality disputes, often waiting 2 days for updates and switching competitors, costing $250 per lost job.

  • Double-scheduled pipe repairs and lost revenue
  • Untracked parts eroding margins
  • Disputes from missing proof
  • Slow bookings and unclear statuses

Outcome

A unified, role-based plumbing management system that prevents losses, ensures accountability, and streamlines operations for small teams.

Designed for Every Role

Owner / Dispatcher

Oversees plumbing operations with full access to job lists (Pending, In Progress, Completed), plumber assignments, customer insights, analytics, and alerts feed. Capabilities include dispatching plumbers, logging parts, approving jobs, and viewing reports.

Plumber (Technician)

Executes plumbing tasks with access to assigned jobs, job details, status updates, photo uploads, and e-signature collection. Capabilities include updating job status, logging parts used, uploading proof, and getting customer sign-off.

Customer (Portal)

Books and tracks plumbing services with access to active jobs, booking form, quote status, and approval options. Capabilities include submitting plumbing requests, negotiating quotes, tracking progress, and approving work.

Owner/Dispatcher Dashboard

Central hub for overseeing plumbing operations, designed for non-technical owners to monitor and manage efficiently.

  • Job Overview: Grid of plumbing jobs by status (e.g., 'Leak Repair: In Progress'), filterable by plumber/customer with color-coding (red=overdue).
  • Plumber Assignment Panel: List of plumbers with availability and current tasks.
  • Customer Insights: Repeat customer data (e.g., 'Alex: 5 jobs, prefers faucet fixes').
  • Analytics Widget: Weekly job volume, parts cost trends, revenue insights.
  • Alerts Feed: Notifications for new bookings, overdue jobs, customer disputes.
Owner/Dispatcher Dashboard preview

Standard Plan

Core features for small plumbing businesses (25–35 jobs/week) to address double-bookings, untracked parts, and disputes.

Plumbing Job Booking Form

Included

Streamlined form for submitting detailed plumbing requests to avoid miscommunications.

Explore →

Plumber Dispatch Scheduler

Included

Efficient assignment of plumbers based on availability and skills to optimize schedules.

Explore →

Job Status Updates

Included

Real-time tracking of plumbing job progress for all roles involved.

Explore →

Parts and Materials Log

Included

Track and approve plumbing supplies used on jobs to recover lost margins.

Explore →

Photo Proof Upload

Included

Capture and upload job evidence photos to eliminate disputes.

Explore →

Customer E-Signature

Included

Collect digital sign-offs to confirm job completion and speed payments.

Explore →

Job Summary Dashboard

Included

Overview of plumbing jobs by status for quick monitoring.

Explore →

Customer Quote Negotiation

Included

Enable quote adjustments via portal to increase bookings.

Explore →

Overdue Job Alerts

Included

Flag delayed jobs to ensure timeliness and prevent losses.

Explore →

Plumber Performance Tracker

Included

Monitor efficiency with job completion and rating data.

Explore →

Customer History Log

Included

Store past job data and preferences for personalized service.

Explore →

Invoice Generation

Included

Auto-create and email PDF invoices with job details.

Explore →

Dispute Resolution Tool

Included

Manage complaints with evidence logging for quick resolutions.

Explore →

Job Completion Report

Included

Generate PDF summaries of finished jobs for records.

Explore →

Emergency Job Priority

Included

Flag urgent tasks for immediate dispatch to retain clients.

Explore →

Only $99/one-time payment only

Unlock the complete base platform for your entire team.

  • Unlimited plumbing jobs
  • Email notifications
  • Role-based access
  • Customer portal

Add advanced capabilities anytime with add-ons.

All Add-ons

Extend the platform with advanced automation and insights — $20-35 each.

Self-Service Customer Registration

$25/mo

Allow customers to create accounts and submit plumbing queries independently.

Explore →

Advanced Dispatch Optimization

$30/mo

Optimize plumber routes based on job location and time for fuel savings.

Explore →

Job Template Library

$20/mo

Reusable templates for common plumbing jobs to speed up bookings.

Explore →

Customer Loyalty Program

$28/mo

Reward repeat customers with points and perks to boost retention.

Explore →

Automated Follow-Up Emails

$22/mo

Send timed emails to encourage repeat plumbing jobs.

Explore →

Plumber Skill Matching

$25/mo

Assign jobs based on plumber expertise for better quality.

Explore →

Multi-Job Batch Dispatch

$24/mo

Assign multiple jobs to one plumber for schedule optimization.

Explore →

Customer Feedback Surveys

$20/mo

Gather post-job reviews to improve plumbing services.

Explore →

Parts Inventory Alerts

$26/mo

Flag low stock to prevent job delays in plumbing supplies.

Explore →

Recurring Job Scheduler

$28/mo

Set up repeat tasks like monthly drain cleaning for locked-in revenue.

Explore →

Payment Reminder System

$22/mo

Nudge unpaid invoices to speed cash flow.

Explore →

Job Profit Analyzer

$25/mo

Calculate profitability to inform pricing decisions.

Explore →

WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

Explore →

WhatsApp Media Notification Addon

$25/mo

Send images and media through WhatsApp notifications.

Explore →

Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

Explore →

Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

Explore →

Quick Comparison

Standard Plan

Complete base platform for plumbing operations

$99/one-time
  • Plumbing Job Booking Form
  • Plumber Dispatch Scheduler
  • Job Status Updates
  • Parts and Materials Log
  • Photo Proof Upload
  • Customer E-Signature
  • Job Summary Dashboard
  • Customer Quote Negotiation

Custom Add-ons

Pick-and-choose advanced capabilities

$20-35 each
  • Self-Service Customer Registration
  • Advanced Dispatch Optimization
  • Job Template Library
  • Customer Loyalty Program
  • Automated Follow-Up Emails
  • Plumber Skill Matching
  • Multi-Job Batch Dispatch
  • Customer Feedback Surveys

What Plumbing Businesses Are Saying

“Our double-bookings vanished, and margins improved within weeks.”

— Alex, Plumbing Shop Owner

“No more missed assignments. It's a game-changer for efficiency.”

— John, Dispatcher

“Job details and photo proofs make every task straightforward.”

— Sarah, Plumber

Ready to streamline your plumbing business?

Start with the Standard Plan and add advanced features anytime.