Pet Grooming, Special Needs & Medication Log

Safeguard pets and streamline your boarding & grooming operations

A centralized platform for tracking special needs, medications, staff tasks, and client updates—preventing errors, ensuring compliance, and building trust for small pet care businesses.

Trusted by pet care professionals nationwide
Pet care management dashboard with medication alerts and client portal

The Core Challenge in Pet Care

Small pet boarding and grooming businesses (5–50 pets/day) face errors from paper logs or spreadsheets, such as missed medications causing health crises, liability risks, and client dissatisfaction. This web-based system centralizes special needs tracking, medication logs, staff compliance, and client transparency to prevent incidents, reduce rework, and build lasting trust.

  • Missed medications leading to health emergencies
  • Inconsistent grooming protocols and staff errors
  • Lack of real-time client updates and transparency
  • Inventory shortages and compliance gaps

Solution

A self-hosted system that automates tracking, alerts staff, engages clients, and provides actionable insights—minimizing risks and maximizing efficiency.

Tailored for Every Team Member

Manager (Owner/Operator)

Oversees all operations with real-time dashboards showing pet statuses, medication alerts, staff tasks, client bookings, compliance analytics, and inventory levels.

Staff (Groomer/Handler)

Updates care logs, completes checklists, logs medications with photo proof, and communicates with clients via the secure portal—all from mobile-friendly interfaces.

Client

Accesses a self-service portal to view real-time pet care logs, book services, upload special needs, raise concerns, and message staff for complete transparency.

Manager Dashboard

Intuitive, non-technical interface delivering complete oversight of pet care, staff performance, and business health in real time.

  • Pet status grid (Boarded, Groomed, Needs Attention) with color-coded alerts (red=missed, yellow=pending)
  • Medication alerts for due/overdue doses, expiries, and low stock
  • Schedule calendar filterable by staff or pet
  • Real-time activity feed (e.g., 'Staff logged insulin for Max')
  • Client hub for bookings, complaints, and staff-client messages
  • Analytics for compliance rates, incident trends, and revenue by service
  • Inventory snapshot for meds and supplies
Manager dashboard showing pet statuses and alerts

Standard Plan

Essential tools for pet boarding and grooming—medication logging, task management, client portals, and compliance tracking.

Pet & Client Profiles

Included

Centralize pet details like allergies, behaviors, and meds alongside client contacts for seamless care coordination.

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Medication & Needs Logging

Included

Track recurring medications and special requirements with timestamped entries and compliance monitoring.

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Task Scheduling

Included

Assign boarding and grooming tasks via an intelligent calendar that prevents conflicts and double-bookings.

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Inventory Management

Included

Monitor medication and supply stock levels with automatic low-stock flags for proactive replenishment.

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Checklist Completion

Included

Enforce consistent grooming and boarding protocols using customizable, timestamped checklists.

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Photo Evidence Upload

Included

Attach visual proof of medication administration and grooming results directly to pet records.

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Progress Updates

Included

Deliver real-time pet status notifications to clients, reducing inquiries and enhancing satisfaction.

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Invoicing System

Included

Generate, track, and log payments for services with seamless portal integration.

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Dispute Resolution Log

Included

Manage client concerns efficiently with assigned resolutions and full traceability.

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Basic Reports

Included

Analyze compliance, service volume, and trends with exportable charts and summaries.

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Reminder System

Included

Automate alerts for upcoming tasks and medications to ensure nothing slips through.

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Activity Log

Included

Maintain a complete audit trail of all system actions for accountability and reviews.

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Two-Way Messaging

Included

Secure, portal-based communication between staff and clients, monitored by managers.

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Booking Management

Included

Handle service requests with approval workflows and status tracking.

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Client Portal

Included

Empower pet owners with self-service access to logs, bookings, and updates.

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One-time payment only

Full access to the core platform for your entire operation.

  • Unlimited pets & clients
  • Email + in-portal notifications
  • Role-based secure access
  • Client self-service portal

Scale further with powerful add-ons.

All Add-ons

Advanced scalability, automation, and client engagement tools.

Branded Reports

Recurring

Deliver professional, logo-branded care summaries to clients for enhanced branding.

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Escalation Engine

Recurring

Automatically flag and escalate critical oversights to prevent pet health risks.

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Bulk Import Tool

Recurring

Quickly onboard multiple pets and clients via CSV uploads for rapid scaling.

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Multi-Site Hierarchy

Recurring

Manage multiple locations with site-specific dashboards and analytics.

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Trend Analytics

Recurring

Uncover deep insights into revenue, incidents, and retention with advanced charting.

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Automated Report Delivery

Recurring

Schedule and send care summaries to clients automatically for consistent engagement.

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Legal Templates

Recurring

Provide e-signable liability waivers and consent forms to mitigate risks.

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Workload Balancer

Recurring

Optimize staff assignments based on availability and pet requirements.

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Notification Rules Engine

Recurring

Fine-tune alert conditions for medications, tasks, and more.

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Digital Signature for Forms

Recurring

Enable seamless e-signatures on any uploaded document.

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Custom Fields

Recurring

Add tailored data points to pet profiles for personalized tracking.

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Feedback Module

Recurring

Collect post-service ratings and comments to refine operations.

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Voucher & Discount Sender

Recurring

Distribute promotional offers to drive repeat bookings.

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Smart Waitlist Management

Recurring

Auto-notify clients of openings with priority rules for fair access.

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WhatsApp Notification Addon

Setup

Send and receive unlimited WhatsApp messages and notifications.

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WhatsApp Media Notification Addon

Recurring

Send images and media through WhatsApp notifications.

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Telegram Notification Addon

Setup

Send notifications and reminders via Telegram.

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Custom SMTP Addon

Setup

Integrate your own SMTP server for email notifications.

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Plan Comparison

Standard Plan

Foundation for daily pet care management

Core
  • Pet & Client Profiles
  • Medication & Needs Logging
  • Task Scheduling
  • Inventory Management
  • Checklist Completion
  • Photo Evidence Upload
  • Progress Updates
  • Invoicing System

Custom Add-ons

Enhance with advanced automation

Optional
  • Branded Reports
  • Escalation Engine
  • Bulk Import Tool
  • Multi-Site Hierarchy
  • Trend Analytics
  • Automated Report Delivery
  • Legal Templates
  • Workload Balancer

Trusted by Pet Care Teams

“Medication errors are a thing of the past—our compliance rate is now 99%.”

— Jessica, Kennel Owner

“Clients love the portal; we’ve reduced churn and get glowing feedback.”

— Mark, Grooming Salon Manager

“Mobile checklists and photo logs make my job easier and more accurate.”

— Linda, Pet Care Staff

Ready to protect pets and grow your business?

Start with the Standard Plan and add advanced features as needed.