Home Nurse / Caregiver Dispatch System

Revolutionize your home care agency

An all-in-one dispatch system that automates caregiver assignments, ensures visit accountability, and provides clients with real-time updates. Perfect for agencies aiming to enhance efficiency and care quality.

Trusted by home care agencies nationwide
Modern home care dispatch system dashboard preview

The Core Problem

Home care agencies face challenges with manual caregiver assignments, leading to scheduling overlaps, miscommunication, and lack of accountability. This platform offers automated dispatching, real-time tracking, and transparent reporting to enhance care delivery, ensure compliance, and boost client satisfaction.

  • Manual scheduling overlaps and delays
  • Miscommunication among caregivers and clients
  • Unaccounted no-shows impacting revenue
  • Compliance risks due to undocumented visits

Outcome

A self-hosted solution that automates dispatching, verifies attendance, and provides transparent reporting for improved care and business efficiency.

Designed for Every Role

Owner / Admin

Oversees agency operations, manages caregiver assignments, tracks billing, and monitors performance with comprehensive dashboards.

Caregiver

Handles field tasks, logs visits with check-ins, submits care reports, and communicates with clients and owners through an intuitive interface.

Client (Patient / Family)

Accesses a self-service portal to view caregiver schedules, review care reports, provide feedback, and stay updated on care progress.

Owner Dashboard

Gain real-time control with user-friendly widgets designed to manage agency operations and monitor care delivery effectively.

  • Assignment overview with visit statuses and filters by caregiver or date
  • Patient tracker displaying care needs and vitals trends
  • Caregiver workload calendar with attendance metrics
  • Billing summary showing pending and paid invoices
  • Real-time alerts for no-shows, emergencies, and escalations
  • Analytics widget for visit completion rates and client satisfaction
  • Messaging hub for seamless communication oversight
Home care owner dashboard preview

Standard Plan

Essential features for automating caregiver assignments, tracking visits, and ensuring compliance in home care agencies.

Patient Profile Management

Included

Create and maintain detailed profiles for personalized care planning.

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Caregiver Scheduling

Included

Efficiently assign and manage caregiver shifts based on patient needs.

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Real-Time Attendance Tracking

Included

Verify caregiver arrivals with geo-confirmed check-ins for accountability.

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Visit Documentation

Included

Record care notes, vitals, and photos for comprehensive progress tracking.

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Caregiver Performance Monitoring

Included

Track attendance and client feedback to evaluate caregiver efficiency.

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Automated Payroll System

Included

Calculate caregiver wages based on completed shifts with ease.

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Client Portal Access

Included

Offer families a self-service platform for schedules and care updates.

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Emergency Response System

Included

Enable rapid alerts for urgent situations with escalation protocols.

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Task Reassignment Tool

Included

Seamlessly reassign caregivers to resolve scheduling conflicts.

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Billing and Invoice Generation

Included

Automate invoice creation based on completed visits for easy tracking.

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Client Feedback Collection

Included

Gather post-visit ratings and comments to improve service quality.

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Compliance Documentation

Included

Maintain detailed logs for regulatory audits and standards.

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Caregiver Skill Matching

Included

Pair caregivers with patients based on specialized skills.

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Visit Scheduling Calendar

Included

Visualize and manage visit schedules with ease.

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Operational Reports

Included

Generate summaries of visit volume, performance, and revenue trends.

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Only $99/one-time payment only

Unlock the complete base platform for your entire team.

  • Unlimited assignments
  • Email notifications
  • Role-based access
  • Client portal

Add advanced capabilities anytime with add-ons.

All Add-ons

Extend the platform with advanced automation and insights for larger agencies.

Technician / Vendor Coordination

$25

Assign and manage external vendors for patient-related repairs.

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Family Portal Access

$22

Grant family members limited access to patient care data.

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Vitals Trend Analysis

$28

Monitor and analyze patient vital signs over time.

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Advanced Billing Automation

$30

Streamline invoicing with support for insurance claims.

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Caregiver Feedback System

$20

Collect client reviews on caregiver performance.

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Caregiver Emergency SOS

$25

Provide caregivers with a quick emergency alert feature.

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Multi-Branch Management

$35

Oversee multiple agency locations efficiently.

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Custom Care Plan Creation

$22

Design tailored care plans for individual patients.

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Automated Compliance Reports

$28

Generate detailed reports for regulatory audits.

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Advanced Caregiver Matching

$20

Match caregivers to patients based on specialized skills.

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Smart Scheduling Automation

$25

Optimize schedules with conflict resolution.

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Client Satisfaction Insights

$22

Analyze feedback trends to boost client happiness.

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Custom Notification Settings

$20

Configure personalized alerts for specific events.

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Insurance Billing Enhancement

$30

Integrate insurance claims for faster reimbursements.

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Property Manager Role

$35

Delegate tasks to property managers for larger operations.

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WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

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WhatsApp Media Notification Addon

$25

Send images and media through WhatsApp notifications.

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Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

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Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

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Quick Comparison

Standard Plan

Complete base platform for daily operations

$99
  • Patient Profile Management
  • Caregiver Scheduling
  • Real-Time Attendance Tracking
  • Visit Documentation
  • Caregiver Performance Monitoring
  • Automated Payroll System
  • Client Portal Access
  • Emergency Response System

Custom Add-ons

Pick-and-choose advanced capabilities

$20-35 each
  • Technician / Vendor Coordination
  • Family Portal Access
  • Vitals Trend Analysis
  • Advanced Billing Automation
  • Caregiver Feedback System
  • Caregiver Emergency SOS
  • Multi-Branch Management
  • Custom Care Plan Creation

What Home Care Agencies Are Saying

“No more scheduling chaos—our caregivers are always on track with real-time updates.”

— John, Agency Owner

“The check-in system saves me time, and clients love the transparency.”

— Lisa, Caregiver

“I can finally see my care reports instantly—great peace of mind!”

— Emma, Client

Ready to optimize your home care agency?

Start with the Standard Plan and enhance with add-ons for superior care management.