Electronics Repair Order System

Transform your electronics repair business seamlessly

A comprehensive repair management software that eliminates order chaos, tracks repair progress with visual evidence, and handles invoicing instantly. Ideal for small electronics repair shops seeking efficiency and growth.

Trusted by repair shops worldwide
Modern electronics repair platform dashboard preview

The Core Problem

Small electronics repair shops face challenges with manual tracking using paper tickets or spreadsheets, resulting in misplaced orders, stock shortages, and unmonitored delays. This platform delivers a centralized solution for seamless order management, real-time inventory oversight, and transparent client communication to minimize errors, reduce rework, and enhance customer satisfaction.

  • Misplaced orders and client churn from lack of tracking
  • Inventory shortages causing repair delays
  • Untracked delays leading to rework and disputes
  • Unclear diagnostics increasing errors and overtime

Outcome

A self-hosted platform that centralizes repair tracking, inventory management, and client portals for reduced errors and improved efficiency.

Designed for Every Role

Manager / Admin

Oversees all operations including orders, inventory levels, finances, and team assignments with comprehensive dashboards and analytics for efficient shop management.

Technician

Handles assigned repairs, updates diagnostic evidence, completes checklists, and communicates progress through a dedicated dashboard for accurate and timely work.

Client

Accesses a self-service portal to track repair status, view evidence, check invoices, raise disputes, and manage communications for complete transparency.

Manager Dashboard

Gain real-time oversight with intuitive widgets designed for non-technical users to monitor and manage repair operations effectively.

  • Order overview grid with status filters and color-coded alerts for overdue items
  • Inventory tracker displaying low-stock warnings and usage trends
  • Schedule calendar showing repair deadlines and technician assignments
  • Photo and video feed of recent evidence uploads linked to orders
  • Analytics charts for job volume, rework rates, and revenue insights
  • Messaging hub for threads between managers, technicians, and clients
Electronics repair manager dashboard preview

Standard Plan

Core repair management software features for order tracking, inventory control, and client transparency.

Client & Device Profiles

Included

Maintain comprehensive profiles for clients and devices to streamline reuse and ensure accurate tracking.

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Repair Order Creation

Included

Generate detailed repair tickets with specifications and estimates for efficient order initiation.

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Scheduling & Assignment

Included

Set repair deadlines and assign technicians based on availability to optimize workloads.

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Inventory Management

Included

Track parts stock levels with automatic deductions and low-stock alerts for proactive reordering.

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Diagnostic Checklist

Included

Use predefined checklists to guide thorough diagnostics and reduce errors.

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Photo/Video Evidence

Included

Capture and upload timestamped visual proof linked to orders for liability protection.

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Progress Updates

Included

Update repair statuses in real-time for visibility across all users.

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Invoicing

Included

Automatically calculate and generate invoices based on parts and labor for quick billing.

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Dispute Resolution

Included

Manage client complaints with logged resolutions and evidence for fair outcomes.

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Activity Log

Included

Automatically record all actions for searchable audit trails and oversight.

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Reminder System

Included

Send automated alerts for due dates and pickups to minimize delays.

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Client Portal

Included

Provide self-service access for clients to view orders, evidence, and invoices.

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Technician Dashboard

Included

Centralize tasks with views of assigned orders, checklists, and messages.

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Basic Reports

Included

Generate summaries of shop performance with exportable data for analysis.

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Inventory Alerts

Included

Receive notifications when stock falls below thresholds to avoid shortages.

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Only $99/one-time payment only

Unlock the complete base platform for your entire team.

  • Unlimited orders
  • Email notifications
  • Role-based access
  • Client portal

Add advanced capabilities anytime with add-ons.

All Add-ons

Extend the platform with advanced automation and insights.

Geotagged Repairs

$25

Add location data to repair logs for verification of on-site work.

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Branded Invoices

$28

Customize invoices with shop branding for a professional appearance.

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Escalation Engine

$22

Automatically alert on overdue orders to ensure prompt attention.

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Bulk Import

$24

Import historical data from spreadsheets for seamless onboarding.

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Multi-Location Management

$20

Oversee operations across multiple shop sites with site-specific views.

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Trend Analytics

$21

Visualize performance trends like job types and rates for informed decisions.

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Report Delivery

$23

Schedule automatic sending of performance reports to key stakeholders.

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Custom Templates

$20

Create tailored forms and invoices to match specific shop needs.

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Workload Balancer

$22

Automatically assign repairs based on technician availability.

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Notification Rules

$20

Customize alert triggers for events like overdues or updates.

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Digital Signatures

$25

Enable e-signing for orders and invoices with timestamps.

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Feedback Module

$21

Collect post-repair feedback to aggregate and analyze in dashboards.

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Priority Flags

$20

Mark urgent repairs to sort technician queues accordingly.

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Loyalty Program

$22

Reward repeat clients with points redeemable for discounts.

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Supplier Integration

$20

Log supplier details for parts to streamline sourcing.

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WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

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WhatsApp Media Notification Addon

$25

Send images and media through WhatsApp notifications.

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Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

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Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

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Quick Comparison

Standard Plan

Complete base platform for daily operations

$99
  • Client & Device Profiles
  • Repair Order Creation
  • Scheduling & Assignment
  • Inventory Management
  • Diagnostic Checklist
  • Photo/Video Evidence
  • Progress Updates
  • Invoicing

Custom Add-ons

Pick-and-choose advanced capabilities

$20-35 each
  • Geotagged Repairs
  • Branded Invoices
  • Escalation Engine
  • Bulk Import
  • Multi-Location Management
  • Trend Analytics
  • Report Delivery
  • Custom Templates

What Repair Shops Are Saying

“Order tracking is flawless, and inventory management has eliminated our stockout issues.”

— Alex, Repair Shop Owner

“Assignments and updates are streamlined, saving us hours every day.”

— Maria, Manager

“Checklists and evidence uploads make diagnostics accurate and efficient.”

— Sarah, Technician

Ready to elevate your electronics repair shop?

Start with the Standard Plan and customize with add-ons for optimal efficiency.