Mobile Phone Repair & Tracking System

Streamline your mobile repair business effortlessly

A comprehensive mobile phone repair tracking software that eliminates manual errors, tracks repairs from intake to delivery, and handles costs transparently. Ideal for small repair shops seeking efficiency and growth.

Trusted by repair shops worldwide
Modern mobile phone repair tracking system dashboard preview

The Core Problem

Small repair shops struggle with manual tracking using notepads or spreadsheets, leading to lost customer details, untracked parts, and forgotten updates. This platform provides end-to-end repair management, real-time oversight, and transparency to prevent errors, reduce disputes, and boost efficiency.

  • Lost customer details and untracked parts
  • Forgotten updates and miscommunications
  • Revenue losses from incomplete repairs
  • Lack of oversight on technician work

Outcome

A self-hosted platform that automates tracking, ensures transparency, and scales for multi-location shops.

Designed for Every Role

Owner / Manager

Oversees repairs, finances, technician workloads, and client interactions with comprehensive dashboards and analytics.

Technician

Handles assigned repair tasks, logs parts and statuses, and accesses personal workload views for efficient operations.

Client (Addon)

Accesses a self-service portal for tracking repair status, viewing progress, and managing updates without constant calls.

Owner Dashboard

Gain real-time oversight with intuitive widgets designed for non-technical users to monitor and manage repair operations effectively.

  • Repair overview grid with stages and filters for quick status checks
  • Due date calendar showing deadlines and technician assignments
  • Workload heatmap visualizing technician tasks by day
  • Cost tracker with bar charts comparing estimated vs. actual expenses
  • Proof gallery for recent photos and notes
  • Analytics widget displaying repair volume, rework rates, and margins
  • Alerts feed for real-time notifications on changes and overdue tasks
  • Messaging hub for owner-technician and owner-client communications (if addon)
Mobile phone repair owner dashboard preview

Standard Plan

Core mobile phone repair tracking software features for intake, workflow management, and cost control.

Repair Intake Form

Included

Capture detailed repair information including client details, device model, and issue description for accurate processing.

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Repair Stages Workflow

Included

Guide repairs through defined stages from pending to completed with status updates and restrictions.

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Proof Upload & Gallery

Included

Upload and organize before/after photos for each repair to document progress and resolve disputes.

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Revision Tracking

Included

Log timestamped changes and comments on repairs for a complete audit trail.

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Due Date Calendar

Included

Visualize repair deadlines with color-coding and alerts to prevent delays.

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Technician Workload View

Included

Balance tasks with a heatmap showing daily loads and conflict flags.

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Cost Estimate vs. Actual Report

Included

Compare projected and real costs with visual charts for profit insights.

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Parts Usage Record

Included

Track parts consumed per repair to maintain accurate cost records.

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PDF Job Sheet Generator

Included

Produce printable sheets with repair specs and instructions for shop use.

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Job Status Notifications

Included

Alert on stage changes and milestones for team alignment.

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Basic Analytics

Included

Summarize performance with charts on volume, rates, and variances, exportable as CSV.

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Two-Way Messaging

Included

Facilitate threaded chats per repair for owner-technician communication.

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Job Notes & Annotations

Included

Add detailed notes and photo annotations for enhanced clarity.

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Production Error Log

Included

Document errors with causes and impacts to improve quality.

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Client Contact Management

Included

Organize client profiles with details and histories for efficient interactions.

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Only $99/one-time payment only

Unlock the complete base platform for your entire team.

  • Unlimited repairs
  • Email notifications + ICS
  • Role-based access
  • Client portal (addon)

Add advanced capabilities anytime with add-ons.

All Add-ons

Extend the platform with advanced automation and insights.

Client Portal for Proofing

$25

Allow clients to review and approve proofs directly in a secure portal.

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Automated Proof Reminders

$28

Send automated reminders to clients for pending proof reviews.

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Advanced Cost Analytics

$22

Analyze detailed cost breakdowns with charts and export options.

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Job Priority Scheduling

$24

Prioritize repairs with high/medium/low flags and queue reordering.

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Material Inventory Tracker

$20

Monitor stock levels with automatic deductions and low-stock alerts.

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Custom Job Templates

$21

Create reusable templates for common repair specifications.

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Operator Performance Reports

$23

Track technician efficiency with stats on completions and reworks.

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Client Feedback System

$20

Collect post-delivery feedback for service enhancements.

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Batch Job Processing

$22

Group similar repairs for optimized processing.

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Proof Version Control

$20

Track multiple proof versions with comments and rollback options.

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Job Delay Alerts

$25

Flag overdue repairs with automatic notifications.

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Custom Cost Categories

$21

Define tailored cost fields for specific shop needs.

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Client Reorder System

$20

Enable clients to reorder past repairs via the portal.

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Multi-Shop Dashboard

$25

Manage multiple locations with shop-specific data views.

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Client Role for Proofing

$22

Grant clients portal access for proof approvals and comments.

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WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

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WhatsApp Media Notification Addon

$25

Send images and media through WhatsApp notifications.

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Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

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Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

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Quick Comparison

Standard Plan

Complete base platform for daily operations

$99
  • Repair Intake Form
  • Repair Stages Workflow
  • Proof Upload & Gallery
  • Revision Tracking
  • Due Date Calendar
  • Technician Workload View
  • Cost Estimate vs. Actual Report
  • Parts Usage Record

Custom Add-ons

Pick-and-choose advanced capabilities

$20-35 each
  • Client Portal for Proofing
  • Automated Proof Reminders
  • Advanced Cost Analytics
  • Job Priority Scheduling
  • Material Inventory Tracker
  • Custom Job Templates
  • Operator Performance Reports
  • Client Feedback System

What Repair Shops Are Saying

“No more lost repairs or forgotten pickups—everything is tracked seamlessly.”

— Alex, Repair Shop Owner

“Clear workloads and easy logging make my job much more efficient.”

— Maria, Technician

“Real-time status updates mean I know exactly when my phone is ready.”

— Sarah, Client

Ready to optimize your repair shop?

Start with the Standard Plan and customize with add-ons for maximum efficiency.