Catering Event Order Management System

Revolutionize your catering operations effortlessly

A powerful management solution that simplifies order tracking, streamlines event coordination, and ensures seamless payments. Perfect for small catering businesses aiming for growth and excellence.

Trusted by catering services worldwide
Modern catering management dashboard preview

The Core Problem

Small catering businesses face challenges with manual order tracking, disorganized event coordination, and delayed payments, leading to missed opportunities and customer dissatisfaction. This platform delivers streamlined order management, real-time updates, and efficient payment processing to enhance operational flow, boost client satisfaction, and ensure timely revenue collection.

  • Manual order tracking and scheduling errors
  • Disorganized event coordination and resource mismanagement
  • Delayed payments and uncollected invoices
  • Inefficient staff allocation and communication gaps

Outcome

A self-hosted platform that automates order management, tracks events, and simplifies billing for improved client satisfaction and business efficiency.

Designed for Every Role

Caterer / Owner

Oversees order fulfillment, financial tracking, and event operations with detailed dashboards and actionable insights.

Administrator

Manages client bookings, staff assignments, and order updates to maintain seamless event coordination.

Client / Customer

Utilizes a user-friendly portal to place orders, review event details, process payments, and access resources effortlessly.

Owner Dashboard

Gain real-time control with intuitive widgets designed to help non-technical owners manage catering operations effectively.

  • Event calendar showcasing upcoming orders with color-coded statuses
  • Order progress tracker highlighting preparation stages and deadlines
  • Payment overview displaying settled and pending invoices
  • Staff activity log for real-time updates on task assignments
  • Customer satisfaction metrics including feedback ratings and reviews
  • Resource inventory with usage logs for ingredients and equipment
  • Notifications for new orders, payments, feedback, and schedule changes
  • Analytics widget for revenue trends, order volume, and staff performance
Catering owner dashboard preview

Standard Plan

Essential features for managing orders, coordinating events, and optimizing catering workflows.

Client Profile Management

Included

Build and maintain comprehensive client profiles with event preferences and contact details.

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Order Scheduling

Included

Coordinate event dates and times with automated conflict detection for multiple bookings.

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Order Progress Tracking

Included

Monitor order stages, from preparation to delivery, with updates visible to clients and staff.

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Resource Inventory Management

Included

Manage and share ingredient lists, equipment, and recipes linked to specific orders.

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Payment Processing

Included

Generate and track invoices automatically with real-time payment status updates.

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Reminder System

Included

Send automated reminders for event dates, deadlines, and payment schedules.

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Performance Reports

Included

Compile detailed reports on order outcomes, client feedback, and operational efficiency.

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Staff Assignment

Included

Assign staff based on skills and availability with smart suggestions for optimal matches.

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Feedback Collection

Included

Gather post-event ratings and comments to improve services and build testimonials.

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Bulk Order Handling

Included

Manage multiple orders for large events with enrollment and attendance tracking.

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Menu Planning

Included

Design and link customized menus to orders for client approval and staff guidance.

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Cancellation Management

Included

Process cancellations with logs, rescheduling options, and policy adherence.

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Basic Analytics

Included

Access charts on order volume, revenue, and customer trends with export capabilities.

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Virtual Consultation Link

Included

Integrate video call links for pre-event discussions with automated reminders.

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Only $99/one-time payment only

Unlock the complete base platform for your entire team.

  • Unlimited orders
  • Email notifications + ICS
  • Role-based access
  • Client portal

Add advanced capabilities anytime with add-ons.

All Add-ons

Extend the platform with advanced automation and insights.

Automated Follow-Up Campaigns

$25

Re-engage clients with personalized email sequences after events.

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Advanced Analytics Dashboard

$28

Uncover deep insights into revenue, client demographics, and staff performance.

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Multi-Language Support

$22

Offer portal translations for diverse international clients.

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Payment Gateway Integration

$24

Facilitate smooth online payments for orders and invoices.

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Event Goal Tracking

$20

Set and monitor targets for event success and client satisfaction.

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Resource Version Control

$21

Track revisions of menus and resource documents.

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Staff Performance Tracking

$23

Evaluate staff efficiency with order completion and feedback metrics.

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Client Attendance Tracking

$20

Log guest attendance and flag no-shows for follow-ups.

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Custom Menu Templates

$22

Create reusable menu templates for quick order setup.

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Client Communication Log

$20

Centralize all client interactions for easy reference.

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Event Recording Access

$25

Upload and share event videos or photos for client review.

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Automated Progress Alerts

$21

Notify on key event milestones with customizable triggers.

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WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

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WhatsApp Media Notification Addon

$25

Send images and media through WhatsApp notifications.

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Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

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Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

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Quick Comparison

Standard Plan

Complete base platform for daily operations

$99
  • Client Profile Management
  • Order Scheduling
  • Order Progress Tracking
  • Resource Inventory Management
  • Payment Processing
  • Reminder System
  • Performance Reports
  • Staff Assignment

Custom Add-ons

Pick-and-choose advanced capabilities

$20-35 each
  • Automated Follow-Up Campaigns
  • Advanced Analytics Dashboard
  • Multi-Language Support
  • Payment Gateway Integration
  • Event Goal Tracking
  • Resource Version Control
  • Staff Performance Tracking
  • Client Attendance Tracking

What Catering Services Are Saying

“Order tracking is now seamless, and client feedback has improved dramatically.”

— John, Catering Owner

“Staff assignments and event coordination are much smoother with this tool.”

— Lisa, Administrator

“Placing orders and tracking progress online has made planning events a breeze.”

— Mike, Client

Ready to elevate your catering business?

Start with the Standard Plan and enhance with add-ons for unmatched efficiency.