Bike Repair Shop Management

Transform your bike repair shop seamlessly

A comprehensive bike repair management software that eliminates scheduling backlogs, tracks parts and detailing services efficiently, and enhances customer transparency. Ideal for small bike shops aiming for operational excellence and growth.

Trusted by bike repair shops worldwide
Modern bike repair shop management dashboard preview

The Core Problem

Small bike repair shops struggle with manual scheduling leading to backlogs, untracked parts causing overruns, and limited customer transparency resulting in miscommunications. This self-hosted platform streamlines repair and detailing processes, enhances parts management, and improves customer engagement for efficient operations and better service delivery.

  • Manual scheduling conflicts and backlogs
  • Untracked parts leading to overruns
  • Lack of transparency causing customer cancellations
  • Miscommunications on detailing services

Outcome

A self-hosted platform that automates repair tracking, manages parts and detailing, and provides customer portals for transparency and efficiency.

Designed for Every Role

Owner / Mechanic

Oversees repairs, detailing services, parts inventory, and financial trends through intuitive dashboards for complete operational control.

Staff

Manages customer intake, updates repair statuses, logs parts usage, and selects detailing options to maintain seamless workflows.

Customer

Utilizes a self-service portal to select detailing services, track repair progress, approve estimates, view invoices, and provide feedback.

Owner Dashboard

Gain real-time oversight with intuitive widgets designed for non-technical users to monitor and manage bike shop operations effectively.

  • Service overview grid with status filtering and color-coding for delays or approvals
  • Staff activity feed showing real-time updates on repairs and detailing selections
  • Customer satisfaction metrics including feedback scores and complaint logs
  • Parts usage tracker with bar charts comparing used versus available stock
  • Detailing tracker displaying charts for popular selections and revenue trends
  • Revenue trends charts breaking down income from repairs, detailing, and discounts
  • Alerts feed notifying of new services, low parts, overdue tasks, or feedback
  • Scheduling calendar visualizing appointments and highlighting potential backlogs or conflicts
  • Analytics widget summarizing service volume, backlog trends, and staff performance
Bike repair shop owner dashboard preview

Standard Plan

Core bike repair management features for handling repairs, detailing, parts, and customer interactions efficiently.

Bike & Customer Profiles

Included

Maintain detailed profiles for bikes and customers to ensure accurate and quick service handling.

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Bike Detailing Module

Included

Offer a customizable catalogue of detailing services for customer selection and efficient management.

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Repair Estimate Module

Included

Generate accurate cost estimates for repairs and detailing with customer approval tracking.

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Parts Log

Included

Track parts usage per service to maintain inventory accuracy and flag potential overruns.

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Status Update Timeline

Included

Provide real-time progress updates on repairs and detailing for all stakeholders.

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Scheduling for Services

Included

Manage appointments for repairs and detailing with conflict detection and backlog visualization.

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Invoice System

Included

Create and track invoices based on approved estimates for seamless billing.

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Warranty Tracking

Included

Log and monitor warranties for services with automated expiry reminders.

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Inventory for Parts

Included

Monitor stock levels with automatic deductions and low-stock alerts.

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Feedback Forms

Included

Gather post-service feedback to aggregate insights and improve quality.

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Tune-Up Reminders

Included

Send automated reminders for maintenance based on mileage or time.

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Centralized Communication Monitor

Included

Ensure all communications occur via the portal for oversight and transparency.

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Basic Performance Reports

Included

Summarize shop metrics with exportable charts for informed decision-making.

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Only $99/one-time payment only

Unlock the complete base platform for your entire team.

  • Unlimited bookings
  • Email notifications + ICS
  • Role-based access
  • Customer portal

Add advanced capabilities anytime with add-ons.

All Add-ons

Extend the platform with advanced automation and insights.

Photo Documentation

$25

Upload service photos for enhanced transparency and record-keeping.

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Supplier Module

$28

Manage parts orders from suppliers with status tracking.

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Loyalty Discounts

$22

Apply automatic discounts for repeat customers based on service history.

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Group Ride Event Management

$24

Organize and track community ride events with RSVP functionality.

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Advanced Analytics Dashboard

$20

Access detailed charts on revenue, performance, and demographics.

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Repair Priority Scheduling

$21

Prioritize services with high/medium/low markings and schedule reordering.

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Customer Communication Templates

$23

Customize and use templates for consistent messaging on updates and invoices.

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Parts Cost Analytics

$20

Analyze estimated versus actual parts costs with visual charts.

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Repair Delay Alerts

$22

Flag and notify on overdue services with configurable thresholds.

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Warranty Claim System

$20

Process customer warranty claims with verification and approval workflows.

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WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

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WhatsApp Media Notification Addon

$25

Send images and media through WhatsApp notifications.

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Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

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Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

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Quick Comparison

Standard Plan

Complete base platform for daily operations

$99
  • Bike & Customer Profiles
  • Bike Detailing Module
  • Repair Estimate Module
  • Parts Log
  • Status Update Timeline
  • Scheduling for Services
  • Invoice System
  • Warranty Tracking

Custom Add-ons

Pick-and-choose advanced capabilities

$20-35 each
  • Photo Documentation
  • Supplier Module
  • Loyalty Discounts
  • Group Ride Event Management
  • Advanced Analytics Dashboard
  • Repair Priority Scheduling
  • Customer Communication Templates
  • Parts Cost Analytics

What Bike Shops Are Saying

“Backlogs are eliminated, and parts tracking has streamlined our daily operations.”

— Alex, Bike Shop Owner

“Intake and updates are centralized, saving time on communications.”

— Maria, Staff Mechanic

“The portal makes tracking repairs and selecting detailing easy and transparent.”

— Sarah, Customer

Ready to elevate your bike repair shop?

Start with the Standard Plan and customize with add-ons for optimal efficiency.