Vehicle Repair Shop Management

Streamline your vehicle repair shop operations

A robust management software that ensures transparency in repairs, accurate billing, real-time updates, and strong customer trust. Perfect for small to mid-sized auto shops aiming for efficiency and dispute-free service.

Trusted by auto repair shops worldwide
Modern vehicle repair shop management dashboard preview

The Core Problem

Small and mid-sized auto repair shops often face challenges with transparency, billing inconsistencies, and fragmented communication. Unreported overruns in parts or labor lead to customer dissatisfaction and disputes due to insufficient records. This platform serves as a centralized hub for managing jobs, parts, billing, and building customer trust, ensuring every repair is fully transparent, well-documented, and properly approved.

  • Lack of transparency in repair processes and costs
  • Billing discrepancies from unreported overruns
  • Scattered communication leading to customer disputes
  • Insufficient records causing trust issues

Outcome

A self-hosted platform that centralizes job management, ensures documentation, and promotes approval workflows for transparent and efficient auto repairs.

Designed for Every Role

Manager / Owner (Admin)

Oversees all repair jobs, approves cost variances, reviews performance reports, manages system settings, resolves customer disputes, and maintains overall shop control through a comprehensive dashboard.

Mechanic / Technician

Logs parts usage, labor hours, and photos during repairs, provides real-time updates, requests approvals for changes, and tracks job progression stages.

Customer

Accesses a self-service portal to view repair status updates, invoices, approve additional charges or changes, review service history, and communicate via messages.

Manager Dashboard

Access a centralized overview with user-friendly widgets to monitor shop performance, manage repairs, and make informed decisions effortlessly.

  • Active jobs overview with status indicators like In Progress or Pending Approval, color-coded for budget adherence
  • Upcoming issues alerts for variances over thresholds, overdue repairs, or pending approvals
  • Customer statistics providing insights into active clients and service trends
  • Revenue snapshots showing daily, weekly, or monthly breakdowns by job type, parts, and labor
  • Photo timeline displaying recent uploads from ongoing jobs for quick oversight
  • Alerts for disputes, low inventory warnings, or upcoming warranty expirations
Vehicle repair shop manager dashboard preview

Standard Plan

Essential features for managing repairs, ensuring transparency, and automating basic workflows in your auto shop.

Customer & Vehicle Profiles

Included

Efficiently manage detailed profiles for customers and vehicles, including contact info, preferences, make, model, VIN, mileage, and service history.

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Job Card / Estimate Module

Included

Generate digital job cards with planned labor, parts, and accurate cost estimates for transparent repair planning.

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Parts Usage Log

Included

Track parts used in repairs with manual entries, variance checks, and photo proofs for accountability.

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Labor Entry / Timer

Included

Log labor hours accurately using timers or manual inputs, with automatic cost calculations and variance monitoring.

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Variance Tracking

Included

Monitor and highlight differences between estimates and actual costs for parts and labor, tracking issues needing approval.

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Photo / Media Timeline

Included

Capture and store photos or videos at repair stages in a timeline accessible via the customer portal.

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Approval Workflow

Included

Streamline approvals for variances or new issues, ensuring manager review before customer involvement.

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Invoice & Receipt Generation

Included

Create detailed PDF invoices upon job completion, including breakdowns of approved costs.

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Dispute / Adjustment Logging

Included

Log and resolve customer disputes with evidence reviews and adjustment proposals for accountability.

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Warranty / Service History

Included

Automatically apply warranties to parts and update vehicle service histories for easy reference.

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Dashboard & Reports (Basic)

Included

View essential metrics on jobs in progress, revenue, and trends with simple export options.

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Role-Based Access Control

Included

Enforce permissions by role to restrict actions and protect sensitive information.

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Audit Trail / Activity Log

Included

Automatically record all changes and actions for searchable accountability reviews.

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In-App Messaging / Comments

Included

Facilitate threaded discussions tied to specific jobs for clear communication.

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Settings & Configuration

Included

Customize labor rates, markups, variance thresholds, and notification templates globally.

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Only $99/one-time payment only

Unlock the complete base platform for your entire team.

  • Unlimited jobs
  • Email notifications + ICS
  • Role-based access
  • Customer portal

Add advanced capabilities anytime with add-ons.

All Add-ons

Extend the platform with advanced automation and insights.

Multi-Branch / Multi-Shop Support

$25

Manage operations across multiple locations with synchronized data and consolidated reporting.

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Parts Inventory Module

$28

Track stock levels, receive low-stock alerts, and manage reorders efficiently.

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Supplier / Vendor Module

$22

Maintain vendor details, link to parts, and generate purchase orders seamlessly.

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Parts Cost Import / Bulk Upload

$24

Update parts catalogs quickly via CSV imports for accurate pricing.

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Parts Bundles / Kits

$20

Define and use predefined bundles like brake kits for faster job logging.

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Custom Fields & Flexible Layouts

$21

Add tailored fields to job cards and customize layouts for specific shop workflows.

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Template Library

$23

Save common estimates as templates for quick application to new jobs.

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Automated Follow-Up Campaigns

$20

Send timed marketing messages to encourage repeat services.

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Customer Loyalty / Rewards Module

$22

Award and redeem points for services and referrals to build loyalty.

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Integration with Accounting / Bookkeeping (CSV sync)

$20

Export job and invoice data via CSV for accounting software compatibility.

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Schedule / Appointment Integration

$25

Sync repair schedules with external calendars for better coordination.

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Recurring Service Plans / Subscriptions

$21

Manage ongoing agreements like fleet maintenance with auto-scheduling.

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Dynamic Pricing Rules / Discounts

$20

Apply custom discount rules or promotions automatically.

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Job Templates by Vehicle Type

$22

Predefine workflows tailored to specific vehicle models for efficiency.

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Parts Return & Refund Module

$23

Handle returns and refunds for unused parts with approvals.

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Parts Wastage & Scrap Tracking

$20

Log damaged or scrapped parts to track costs and update inventory.

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Mechanic Performance Analytics

$24

Analyze efficiency metrics like job times and overruns for insights.

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Customer Experience Surveys / Feedback

$21

Collect post-repair feedback to improve services and gather insights.

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Custom Reports & Dashboards

$25

Build personalized KPIs and charts for advanced metrics.

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Role/Team Scheduling / Shift Management

$22

Plan shifts and track availability to avoid overbooking.

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Escalation Workflows

$20

Automatically escalate overdue jobs or unresolved variances.

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Multi-Language / Localization Support

$23

Switch languages for interfaces and emails to serve diverse clients.

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Warranty Claims / Recall Module

$24

Facilitate claims for warranties or recalls with status tracking.

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Reminder & Follow-Up Scheduling

$21

Schedule reminders for services based on mileage or intervals.

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Deadline Alert System

$25

Alert on approaching job deadlines and suggest alternative mechanics if needed.

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WhatsApp Notification Addon

$99

Send and receive unlimited WhatsApp messages and notifications.

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WhatsApp Media Notification Addon

$25

Send images and media through WhatsApp notifications.

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Telegram Notification Addon

$35

Send notifications and reminders via Telegram.

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Custom SMTP Addon

$30

Integrate your own SMTP server for email notifications.

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Quick Comparison

Standard Plan

Complete base platform for daily operations

$99
  • Customer & Vehicle Profiles
  • Job Card / Estimate Module
  • Parts Usage Log
  • Labor Entry / Timer
  • Variance Tracking
  • Photo / Media Timeline
  • Approval Workflow
  • Invoice & Receipt Generation

Custom Add-ons

Pick-and-choose advanced capabilities

$20-35 each
  • Multi-Branch / Multi-Shop Support
  • Parts Inventory Module
  • Supplier / Vendor Module
  • Parts Cost Import / Bulk Upload
  • Parts Bundles / Kits
  • Custom Fields & Flexible Layouts
  • Template Library
  • Automated Follow-Up Campaigns

What Auto Repair Shops Are Saying

“Transparency in repairs has improved, and customer disputes are a thing of the past.”

— Alex, Shop Owner

“Logging parts and hours is straightforward, with quick approvals for changes.”

— Maria, Mechanic

“The portal keeps me updated with photos and status, building real trust.”

— Sarah, Customer

Ready to optimize your vehicle repair shop?

Start with the Standard Plan and customize with add-ons for enhanced transparency and efficiency.